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Enterprise Managed Services (EMS)
& Cloud Services

Strengthen your business with the power of Enterprise Managed Services and Cloud Services to drive growth and efficiency.

We excel in delivering seasoned IT professionals and proven methodologies to fortify, sustain, and elevate an organization's core applications, technical architecture, infrastructure and cloud services.

Business

24/7 Support Service Hours

Continuous assistance provided around the clock for seamless support services.

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Hotline Consultant

Helpdesk / Call Centre

Addressing inquiries, issues, via communication channels for assistance.

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Business representative

Preventive and Remedial

Managing and maintaining the functionality and reliability of application, equipment, infrastructure, and systems.

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Business meeting

Incident Management

Structured process for identifying and resolving from unexpected disruptions.

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Business Meeting

Service / Change Request

Alteration and assistance appeal for process or system enhancements.

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Signing a Contract

Service Level Agreement (SLA)

Contract defining service quality, terms, responsibilities, and issue resolution.

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Need more details? Contact us.

We are here to assist. Contact us @ +603 2714 6105

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